Guarddog Mats Q & A

Guarddog Mats Q & A

By now, you should have received two A la Nood Guarddog Mats portfolios for Rib, Berber, Dotz, and Solidz. Being able to customize the mats, pardon the pun, “opens a lot of doors” for questions. We are starting to get a lot of positive response about this option and want to address some the questions we have received thus far.

How do I find out the lead time for a custom mat?
The mat’s layout has to be qualified along with the receipt of the completed purchase order and 50% deposit before the lead time can be determined. Standard lead times for custom mats range from 3-6 weeks. (All sales are final and non-returnable.)

What does the qualification process require?
• Artwork must be submitted to Rick Holsomback via email (rholsomback@noodfashion.com). The artwork may be drawn from hand, a jpeg file, or a pdf file. Once Nood receives the artwork, the layout will be determined along with the colors.
• The manufacturer’s recommended layout will then be submitted to client for approval and must be signed off on before production begins.
• The qualification process should be completed within 3 business days.
• Complex logos have to be qualified with the manufacturer. Any logo with more than 2 colors is considered complex, and would need to be evaluated and signed off on by the manufacturer and the customer/end user before production would begin.
• Not only will complex logos have to be qualified but they will also require special pricing issued based on the complexity of the logo that the design requires.

What are the edging options?
• For Rib & Berber mats, the only option is vinyl edging. The vinyl comes in two colors: brown and black.
• For Dotz & Solidz mats, both vinyl and serged yarn edgings are available. The standard color yarns used for serged edges are black, tan, and gray. This is determined usually by which Dotz pattern is chosen.

How do they make the logos into the mat?
These designs are cut using a precision water jet cutting device. They then inset the logo in before backing it.

Do these mats have a warranty?
Yes, they have a limited-time 6 year warranty. Please see all the limitations and exclusions on www.guarddogmats.com.

Who do I contact for sales positioning and coaching for Guarddog Mats?
Please contact your Guarddog Coach, David Sides at 415-533-1275 or davidsides@noodfashion.com.

Who do I contact for order placement information and custom mat qualification?
Please contact your Customer Service Representative, Cassie Peterson at 888-351-0306 or cpeterson@noodfashion.com.